[modbargains]

Originally Posted by 1Buster

If you ever considered going into the fortune telling business...

First off, I sent an email to **********s customer support last night and posted my problem on this site. As of now, I still haven't recieved an email back from **********s and despite every employee of **********s having visited here today, there is no post from them on this subject. I'm simply saying they have not acknowledged this issue or stated whether or not they are even working on it.

As you know I've demonstrated repeatedly since last January that I'm not known for my patience. So, I emailed forgestar directly this afternoon (west Coast time). They got back to me in a matter of minutes...

You guys will like this. Despite listing Volvo C30 and S40 fitment on their F14 page, Forgestar doesn't stock 63.4mm hub rings and they just assumed all Volvos were 65.1mm. They are farming the fabrication of these rings to some other company and because monday is a holiday, they expect them the middle of next week. Then of course they have to be shipped to me.

Now, you could think this is all Forgestar's fault but, I blame just one person: Kevin Bonifacio @ **********s

You see, WAY back in January I called Kevin and ordered these wheels. I provided him all the necessary figures...18x8.5 5x108 et 46 AND hub size 63.4mm to which he said he didn't need that number and never wrote it down. Writing it down on the order, even if he didn't think it was needed, would prevent me from having to say

....Wait for it....

Welcome to July.

I still have an incomplete and currently useless wheel order.

Shane notified me first thing this morning and assured me that he was on top of the situation. I even suggested overnight shipping if possible. Personally I have opted to stay away from the thread because there really isn't anything I can say or post that will make everything alright. I've apologized repeatedly and you've been threatening to sue our company so staying out of this thread is the best decision possible.

Again, I did not design or personally create your wheels. I did not package, quality control, or see your wheels before they arrived to you. They were sent to you directly from Forgestar.

I am a Salesman here at **********s and go through training on product knowledge, and how to complete the Forgestar orders. Forgestar specifically trained us to take these orders and inform the customer that Forgestar will take care of everything. They gurantee perfect fitment, they have their own offset calculator and the knowledge of what centering rings are necessary for your car. Unfortunately the wrong ones were sent to you, this is not an incapable company because as you can see they have done these F14's for many exotic cars. If you were specific about what offsets you wanted, e.g. Track enthusiasts. To the best of my knowledge you were okay with leaving it to Forgestar. Sorry again they sent you the wrong hubrings.

Kevin************.com
************** ext 8009