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+1. Glassoman may be able to help you out.
You may find the BMW corporate/replacement process labrynthine and slow at times. I once had to wait nearly a month just to get a new radiator for my '07 X3 (inadvertently damaged by the shop). No clue what took so long. As efficient as they are at production, etc. their support mechanisms can be lacking at times.
I would think this reflects the rarity of our vehicles as well.
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Good-bye, ol' Paint...
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