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I appreciate the help - here's what I see from my end. In the settings menu hidden by code 3368 there's this "Car Model" menu that lists a bunch of different CANBUS adapters... when I first started up my head unit this field was null. I've tried a bunch of different ones and nothing seems to work. From here I assume if you choose the right one you can then launch the "Controls" app that lists all the different functions and allows you to map them to the steering wheel controls.
Also attached are the CANBUS box that's plugged into the wiring harnesses and the "About" menu that shows a CAN Version of "Unknown". Not really sure where to go from here.
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