Quote:
Originally Posted by zx10guy
From the other thread he reported the problem in....no.
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Yeah I saw that the other day, hoping he might have heard back by now, or at least additional mentions will at some point get their attention.
I had been considering Mfactory for a while, and I understand their position regarding the last round of recalls and labor costs, etc. But I do hope they can at least keep up their reputation I've heard that they have great customer service generally.
Maybe on this one off, they can offer a full labor reimbursable including forensic investigation into what might have happened. It didn't sound like this was a unit bought a long time ago and never sent in to get fixed. This sounded like a fairly recent purchase to me (one that should not have any issues), but I could be wrong.