I've ne'er had a bad buying experience like this on eBay ever! The only "negative" experience I've ever had was when I bought an HID kit that I specifically said I needed D2S and the seller sent me D2R. After reading our comments back and forward, he admitted he thought D2R and D2S were the same and returned my money 100% for the inconvenience.
In any case, I felt it was handled well, and never would've thought a seller would be outright insulting. Customer service goes a long way, and he could've got his "20%" if he had just given you some respect.
I think all of us eBay users have to remember that if you are the seller, the buyer is still your customer, and you need to treat them like a customer. I am not a hardcore eBay'er, but I do have 59 postiive and 0 negative feedback over the course of 9 years. LoL!
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