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      11-02-2010, 11:35 AM   #1
ulrichd's Avatar

Drives: 128i M-Sport
Join Date: Jun 2007
Location: Houston, TX

iTrader: (5)

Thumbs Down: Advantage BMW Houston

Took my 09 128 in two weeks ago, on two different occasions, to get the passenger tail light fixed (this was before I realized, thanks to this site) there was a BMW service bulletin. Each time it broke again shortly after leaving the dealership. After making the SA aware of the bulletin he ordered me new lights and told me they would be in on 11-1.

Since it's the end of the month and my inspection sticker is now expired and I have a broken tail light = cop bait!

Trying to contact him on Monday to make an appt., told he is out for the week. Called part dept. and was told the lights are on national backorder without any anticipated delivery date.

While I realize it's not the dealer's fault that they are backordered, they have handled this poorly and it's been a huge waste of time for me.