I've seen it on E90 where the rod comes out of the ball socket.
I would say the motor is working cause the thing moves up and down.
I'd remove the back cover and see for yourself. I assume only one is having the issue? If so, take both apart and compare.
BTW, it normally only works in one direction horizontally. It shouldn't work towards the right as that would blind oncoming traffic and that would be a safety hazard.
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Options: Sunroof delete, Sport Package, Xenon
Mods: M Performance Suspension, BMW Style 197 Wheels/ PSS Tires, M Sport Steering Wheel
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