Thread: Stolen 1M
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      04-27-2012, 07:22 AM   #114
Tamara
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Drives: 1M VO
Join Date: Dec 2011
Location: UK

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Quote:
Originally Posted by Shost View Post
Since I already had a query with BMW UK about some other issue I sent a quick email regarding these OBD Port thefts and unsuprisingly here is the official line:

Dear Mr S

Thank you for your online communication dated April 2, 2012.
I can confirm that all BMW vehicles are tested and comply with the security regulations in the UK and it is disappointing that in certain cases these have been overcome by criminal activity. BMW are ever advancing the security on our vehicles to keep up with the new ways that car thief's employ, to commit vehicle theft.
While BMW take pride in guaranteeing the safety and performance of our vehicles, respecting the safety existing in various countries, a car manufacturer cannot possibly know the many techniques criminals use and then produce vehicles that are equipped to deter them. BMW follow EU safety regulations in relation to the specifications of our vehicles. Local police forces can instead advise on the measures to adopt or deter local criminals, since this is their field of expertise. If you are seeking further information on this, please discuss this matter with your local police force, as they will also be able to offer you further advice on how to keep your vehicle safe.
I am sorry that I was unable to provide further advice. It is regrettable that we are unable to speculate on how BMW's have been stolen and what method was adopted in order to carry out this crime. However, if you require any further assistance in the future, please do not hesitate to contact me again.

Yours sincerely

BMW UK

I also decided to write a letter to BMW UK (well, why not...) and enclose a pdf of the response I got. I wrote quite a detailed letter outlining the problem and referring to the recent theft of a footballer's X6 reported in the Press.
Although I specifically stated that there was a blind spot in the alarm they appear to directly refute this claim with (para 5)... "should the vehicle be locked, the vehicle would need to be broken into to gain access to the port and at this point, the alarm system on your vehicle is designed to sound..."
They also refer to other premium brand vehicles being targetted equally, but I am not aware that this has been with anything like the success thieves have had in targetting late model BMWs.
I wondered if anyone had any comments on this response which indicates that they have now moved on to an awareness of 'a' problem but deny any flaws in the alarm set up or OBD positioning, and clearly states that no recall or solution is to be offered by BMW.
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File Type: pdf BMW letter 24.4.12.pdf (140.1 KB, 286 views)
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