Quote:
Originally Posted by Papethova
When I went in to pay for the M I asked the finance girl for a water, she gave me directions on how to get to a vending machine.
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F & I will do more damage to customer relations than any other department in a dealership. They make Tony Soprano look like a softie and honest.
As to notifying News 12: "so you're the viewer!"
Go to one of the NY majors. Or Triple A news like WPIX-11. They have a segment "Help Me Howard."