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      08-07-2019, 05:12 PM   #4
The Wind Breezes
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Drives: 135i N55 DCT
Join Date: Apr 2015
Location: USA

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You want to know how to address it? First, it's probably not worth fighting about since that's sort of what you get for taking your car to a place like that.

Second, if you did want to make an issue then have him show you the "BMW specs" he pulled up. Should take no time at all. If they can't do it then remain polite but firm and make them pay. Whatever you do don't get angry or yell or they will make fun of you and go out of their way to not help.