[Zippy69]

Originally Posted by James T. Kirk

^ I must sympathize that the OP's experience seems legitimately annoying.

Nothing worse than BMW's poor management of expectation whether it's from the factory,
dealership or simply the lack of communication between the two.

The idea that the 1M is a rare bird and he should just be grateful for getting it at all is no excuse for bad service
and completely wrong-minded. The service and information provided the OP for an exclusive car should have
been even more "exclusively good."

I look around as see the preponderance of big box car dealers such as Carmax, H.Greg and I really wonder
if at core the manufacturer-to-dealer business model is growing obsolete. One day we'll be able to order
our customized specs through BMW direct and cut out the greasy middle man.

Dealerships can stick around for mechanical service and those people who would like to test drive their stock
of white and beige 328i's.
.

Well said