Quote:
Originally Posted by motopsycha
And they sent a used part!!
The passenger side struts are back ordered in a number of locations so I gave them a try. I got a bare part with no oem packaging, wrapped in some cardboard and tape.
Check the pictures attached. There is thick overspray and peeling/bubbling paint. The top threads and nut are completely rusty and dirty.
I left a message for the service department but am so frustrated I decided to post this here. I cannot imagine what the explanation for this would be!
|
motopsycha That's awful, I'm incredibly sorry about that! I don't know what happened yet but I can certainly make this right. Could you email me at
alex.frank@fcpeuro.com so I can look into exactly what went wrong and get you a replacement ASAP?