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09-27-2009, 07:59 PM | #1 |
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Best Chicago BMW Dealership?
My car has started to make some funny noises when I brake so I need to take it to a dealer... problem is, I hear the Chicago city dealer is a real nightmare...
So, who's the best dealer in the Chicago area? I'm hoping I wont have to drive more than 40mins to get to a good one. Thanks! |
09-27-2009, 09:41 PM | #2 |
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Patrick BMW in Schaumburg is the BEST.. They are great to me as a customer .. Mod friendly as well - more soo than other dealerships from what I hear. Try them out.. Also if you do decide to go talk to the service advisor - Marc
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09-28-2009, 05:35 PM | #3 |
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My two favorites are Motorwerks and Patrick
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09-29-2009, 01:33 AM | #5 |
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I am currently having a good experience with Laurel BMW of Westmont. Bill Jacobs in Naperville I would not recomend at all. Called my SA there 3 times over a 3 week period and he never called back. I also called the main number to make sure he wasnt on vacation and that he was in. Still never returned my calls. Unbelievable.
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09-29-2009, 09:12 AM | #6 |
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Don't get me started on Bill Jacobs or Fields BMW. I have my own horror stories.
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09-29-2009, 09:49 PM | #7 |
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10-02-2009, 05:56 PM | #8 |
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Flawless - Anthony did a perfect job! +10
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11-05-2009, 02:21 PM | #11 |
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Not Fields....
I've had very good luck with Laurel.
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The faster you go, the better it feels
Last edited by ESC OFF; 05-05-2012 at 03:19 PM.. |
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11-05-2009, 02:45 PM | #12 |
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Interesting that the Fields BMW dealer is getting -ve comments - I've since traded the BMW in for a Land Rover and the Fields Land Rover dealer in Winnetka has done a great job so far (including getting a few service items sorted)
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11-08-2009, 04:51 PM | #13 |
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I also agree that Bill Jacobs in Naperville is not the best either, at least not their sales department. I am getting my new car from Perillo's. So far they seem pretty good from the sales side. Anyone know if Perillo's service side is good, bad, neutral?
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11-20-2009, 03:35 PM | #17 |
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Buying a car at Perillo is one thing...Joey Perillo give you a great deal...their service dept really sucks bad. I was buying my 3xi series from them and some lady was going ballistic on the service manager for denting her door on her new 5. Plus I have some other friends who have had some really bad experiences. Even though Orland is further..they always have loaners and service is always is done right.
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11-27-2009, 07:35 PM | #18 |
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I've always wonder about the cramp spaces from Perillo's. Gotta be easy to have dings etc. Hmmm....I was gonna go back to Perillo's for service cuz there's D&B across the street! Now I might have to rethink...
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12-02-2009, 05:08 PM | #19 |
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I took my car in for first service at Perillo this week. I took it in for a whole list of problems, but the stangest was an air-leak under the windshield! It turns out that the glass had been replaced with non-BMW glass -- probably due to an insurance claim. The job was botched (and not sealed properly).
BMW refused to pay for the repair (I think understandably) but Perillo L-M has decided to pay for the repair for me. This is without me having to raise my voice at all. So far -- my experience has been fine. "Alex" tells me to ask him if I need anything else at all. |
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12-02-2009, 07:48 PM | #20 | |
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Quote:
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04-03-2012, 10:25 PM | #22 |
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looking for an update. I have to get my car in to replace a tail lamp as well as oil. I have regular bolt ons and JB4. Is Patrick still mod friendly?
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