Riss Racing .... again

Mindgame · 08-13-2009, 06:07 PM

So I was offered free shipping for an OCC (this was many months ago)

I bit on the offer and that's as good as it got

3 days after order: I called up and they claimed the OCC was sent out

2 weeks after order: They claimed it was never sent out, but would be sent out within the next couple days (they were waiting for brackets of some sort)

over 1 month later: I finally received the OCC. I was in no real hurry, so I never made a deal about it...until now because:

I went to install it monday, lo-and-behold they didn't send me the bracket with it. Called and they said they would overnight it, took my address etc (all without a "sorry")

Well it's Thursday now and I'm still waiting on this "over-nighted" part

It was James that told me they would give me the discount if I left them positive feedback. No way, I can't leave feedback bad enough at this point.

SlickShift · 09-19-2009, 05:54 PM

That sucks.

carlosii · 09-19-2009, 10:10 PM

I had a very BAD experience with them. I will never buy anything from them again... Their products sucks big time...

jibaholic101 · 09-19-2009, 11:45 PM

riss racing has been known to have shitty products that dont fit and shitty customer service. while their stuff has put down some good numbers and they were revered in the beginning, now that people have experienced their products, no one seems to buy them anymore. sorry you had to be the latest victim of riss racing

i wouldnt be surprised if your OCC is a big POS once it is installed...

adrean8j · 09-20-2009, 01:33 PM

Well lets be correct here...their DP's are great and the majority of their exhausts have been well received due to the great price for a DP back application (although there is some slight modification needed for their hangers)

My135 · 09-21-2009, 10:51 AM

You are not alone, they sent me the OCC without the bracket and I have to zip-tie the OCC. Finally, they sent it to me after I bugged them for 3 weeks. Otherwise, the OCC itself is good for me, although I heard people complained about the leaking but mine is OK.

604_e90325i · 09-21-2009, 02:08 PM

but being very very honest... i bought an exhaust from them.. and i do have some trouble installing it, since mine is a E88... but over all... i love the sound of the exhaust compare to others company.

08-13-2009, 06:07 PM	#1
Mindgame Poke Her Face 27 Rep 368 Posts Drives: 09 135I Join Date: Oct 2008 Location: McKinney, TX iTrader: (0)	Riss Racing .... again So I was offered free shipping for an OCC (this was many months ago) I bit on the offer and that's as good as it got 3 days after order: I called up and they claimed the OCC was sent out 2 weeks after order: They claimed it was never sent out, but would be sent out within the next couple days (they were waiting for brackets of some sort) over 1 month later: I finally received the OCC. I was in no real hurry, so I never made a deal about it...until now because: I went to install it monday, lo-and-behold they didn't send me the bracket with it. Called and they said they would overnight it, took my address etc (all without a "sorry") Well it's Thursday now and I'm still waiting on this "over-nighted" part It was James that told me they would give me the discount if I left them positive feedback. No way, I can't leave feedback bad enough at this point. __________________ ///
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09-19-2009, 05:54 PM	#2
SlickShift Lieutenant Colonel 323 Rep 1,804 Posts Drives: '11 BMW E90 M3 ZCP, '21 X5 ZMP Join Date: May 2007 Location: Atlanta iTrader: (7)	That sucks. __________________ -Nick 2018 BMW 440i - M Sport, Exec Glacier Silver Metallic/Coral Red Dakota Retired: '00 323i, '06 325Ci, '09 135i, '06 Z4M Roadster, '93 525i, '76 2002, '14 X1, '14 M235i, '16 X4, '16 435i
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09-19-2009, 10:10 PM	#3
carlosii Second Lieutenant 22 Rep 291 Posts Drives: 2011 BMW 1M Join Date: Dec 2008 Location: Puerto Rico iTrader: (2)	I had a very BAD experience with them. I will never buy anything from them again... Their products sucks big time...
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09-19-2009, 11:45 PM	#4
jibaholic101 Brigadier General 159 Rep 3,496 Posts Drives: women wild Join Date: Nov 2008 Location: Charleston, SC iTrader: (0)	riss racing has been known to have shitty products that dont fit and shitty customer service. while their stuff has put down some good numbers and they were revered in the beginning, now that people have experienced their products, no one seems to buy them anymore. sorry you had to be the latest victim of riss racing i wouldnt be surprised if your OCC is a big POS once it is installed... __________________ some italian, german, and japanese ones; and on order more of the same
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09-21-2009, 10:51 AM	#6
My135 Lieutenant Colonel 85 Rep 1,609 Posts Drives: Join Date: Mar 2008 iTrader: (0)	You are not alone, they sent me the OCC without the bracket and I have to zip-tie the OCC. Finally, they sent it to me after I bugged them for 3 weeks. Otherwise, the OCC itself is good for me, although I heard people complained about the leaking but mine is OK. __________________ 7/08 135 Coupe, Crimson Red, 6 SP, Sport, Taupe Lette/Aluminum. Performance Mods: JB4 on Map 5, BMS DP Fix V3, Injen polished intake, AR Catless DP, Maddad resonated mid-pipes, aFe exhaust polished tips, ST Suspension Coil Over and Hotchkis front sway bar. Others: BMS OCC, BT Scanner, Mud Flap. Next Mods: AA Front Strut Brace.
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09-21-2009, 02:08 PM	#7
604_e90325i Lieutenant 18 Rep 492 Posts Drives: 325i jet black Join Date: Sep 2005 Location: Vancouver iTrader: (1)	but being very very honest... i bought an exhaust from them.. and i do have some trouble installing it, since mine is a E88... but over all... i love the sound of the exhaust compare to others company.
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