BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      06-29-2019, 12:56 PM   #1
TJ135i
New Member
11
Rep
25
Posts

Drives: 135i
Join Date: May 2018
Location: Farmington

iTrader: (0)

DO NOT Buy Revozport

I don't think many of you guys buy from Revozport but if you looking or considering them I would rethink it.

I bought a Revo splitter and brake ducts for a 1M March 22nd after I did my 1M OEM front bumper/fender swap, I didn't get a response after the order, it took them almost a week to confirm the order, this was only after I contacted them just to confirm they recieved the order, they apologized and blamed it on the Easter weekend, they confirmed it would be shipped out and were able to provide a tracking number.

I did get the package from Dongguan, GD China. but it only have the splitter and hoses for the brake ducts, I was missing the Brake dust shields, I also discovered the splitter did not fit!!! (please see pictures) I send an email immediately to them, a few days go by and no response, I send another email a day goes by and I get an email only addressing the missing brake shield and they say in this email its shipped out. At this point I send them a response telling them the bigger issue is the splitter not fitting, I also provide pictures of the misfitting areas. A few days go by (this is a theme they do not respond quickly) they then ask for verification of the order I send was they are asking for over. I had no response after this email for a week I sent them another email asking for an update and telling them I haven't received the brake ducks yet either.

After a week I get an email saying they will produce a new splitter for me and that it will take 2 weeks to produce and they ask for more pictures of where the issues are, (I'm thinking to myself Ive already done this for you) regardless I send more pictures over and I provide a video this time. this was May 9th.

May 22 I send them an email saying I haven't received the brake shield and I would like and update, They Immediately respond saying they are expecting the splitter to be done by June 1st and they was to test fit it on a 1M before they ship it out.

June 3rd I send another email I genuinely concerned they Brake shield are not coming because they said in an email it was shipped out already, I also ask for updates on the splitter since they indicated it should be shipped out around now.
I get a response saying "cooling ducks were send ill ask a college for tracking number" additional person was cc'd this email. and they did not address the splitter issue

this is where it gets bad..

A few days go by and no response, so I ask for an update no response. I finally get the brake shields June 7th I send them an email letting them know I got the shields and that I'm waiting on the splitter still.. (also this shows they lied they told me this package was shipped late April)

no response since June 3rd, On June 23rd I get a response "we produced a new splitter for you, we're just trying to arrange a 1M to test fit before we send the replacement out to you. Meanwhile, did you get the duct and brake plate?"

Im now furious now! they indicated it would ship out June 1st and I already told them the brake ducks were received This means they are not even reading the email I send them!!

I asked them for an update on when they can do the test fit

no responce

I ask for a refund

No response

I ask for a refund again

still no response

No response to this day, the last email I received was on June 23rd Im just being ignored but them at this point Im very tempted to contact the cc'd people for an refund or just a response would be nice.


I'm upset at this situation,, If you read all of this thank you, hopefully this is a buyer beware I've been reading they are kinda known for not shipping full orders or the items don't fit. One on a lotus forum and another on a GT-R forum


I really hope this gets resolved
Attached Images
      
Appreciate 0
      07-01-2019, 05:52 AM   #2
Yeineken
Colonel
Yeineken's Avatar
United_States
1116
Rep
2,021
Posts

Drives: '11 135i M Sport
Join Date: Dec 2013
Location: Delmarva Peninsula

iTrader: (3)

Garage List
'11 135i  [4.10]
'16 Ford Hatchback  [0.00]
'15 X5  [5.00]
This sucks. Did you order this directly from revozport or off Ebay/aliexpress/etc?

If it wasn't directly thought revozport then it is likely a bad fake/copycat which explains the poor fitment.

I have several revozport products and they are top quality / fitment.

---- Also to note after looking at this more. It does look like you have a fake/copy. Revozport usually has the logo indentation center on the lip and each of their products comes with an authenticity stamp w/SKU #.

Do you have a stamp/revozport SKU?

__________________
Pyrat Clone

XOEM Maintenance Journals

Last edited by Yeineken; 07-01-2019 at 06:02 AM..
Appreciate 0
      07-01-2019, 11:25 AM   #3
Soterios
BXR
274
Rep
395
Posts

Drives: 2012 135i
Join Date: Jun 2018
Location: Missouri

iTrader: (0)

That makes me curious as well. I don't know what to hope for. It would be pretty shocking if their quality control was THAT bad.

Hopefully OP gets a refund either way.
__________________
2012 135i M Sport Alpine White
Typical Boring Build
Appreciate 0
      07-01-2019, 01:14 PM   #4
TJ135i
New Member
11
Rep
25
Posts

Drives: 135i
Join Date: May 2018
Location: Farmington

iTrader: (0)

Quote:
Originally Posted by Yeineken View Post
This sucks. Did you order this directly from revozport or off Ebay/aliexpress/etc?

If it wasn't directly thought revozport then it is likely a bad fake/copycat which explains the poor fitment.

I have several revozport products and they are top quality / fitment.

---- Also to note after looking at this more. It does look like you have a fake/copy. Revozport usually has the logo indentation center on the lip and each of their products comes with an authenticity stamp w/SKU #.

Do you have a stamp/revozport SKU?


I ordered Direct from them because of this logic too.

I was able to verify authenticity with revozport too in this process




Also an update:

I received an email Sunday saying they would do a refund, (I tried clarifying I wanted a refund on both the splitter and brake cooling kit) they just sent me an address to send it back, I got a quote today to ship this order back to them I'm looking at $900 for shipping so I'm fucked.

I explained to them I only wanted a refund because they couldn't confirm when the correct sized splitter would ship out and ever time I asked for an update I felt ignored by them. I know technically thats not true, they eventually got back to me but this situation unacceptable to me...
Appreciate 0
      07-01-2019, 03:15 PM   #5
Soterios
BXR
274
Rep
395
Posts

Drives: 2012 135i
Join Date: Jun 2018
Location: Missouri

iTrader: (0)

Quote:
Originally Posted by TJ135i View Post
I ordered Direct from them because of this logic too.

I was able to verify authenticity with revozport too in this process




Also an update:

I received an email Sunday saying they would do a refund, (I tried clarifying I wanted a refund on both the splitter and brake cooling kit) they just sent me an address to send it back, I got a quote today to ship this order back to them I'm looking at $900 for shipping so I'm fucked.

I explained to them I only wanted a refund because they couldn't confirm when the correct sized splitter would ship out and ever time I asked for an update I felt ignored by them. I know technically thats not true, they eventually got back to me but this situation unacceptable to me...
I would tell them that return shipping is on them after that BS. The fitment of that splitter is ridiculous. Tell them you want a full refund and to call tag the brake kit if they want it back.
__________________
2012 135i M Sport Alpine White
Typical Boring Build
Appreciate 0
      07-01-2019, 05:20 PM   #6
TJ135i
New Member
11
Rep
25
Posts

Drives: 135i
Join Date: May 2018
Location: Farmington

iTrader: (0)

Quote:
Originally Posted by Soterios View Post
I would tell them that return shipping is on them after that BS. The fitment of that splitter is ridiculous. Tell them you want a full refund and to call tag the brake kit if they want it back.
I found a little cheaper shipping and sent it back about 30 mins ago...
Appreciate 0
      07-02-2019, 07:14 PM   #7
dtla1
Major
dtla1's Avatar
238
Rep
1,131
Posts

Drives: 2011 135i, Space Grey
Join Date: Apr 2014
Location: Silicon Valley

iTrader: (2)

It doesn't look like your front bumper is OEM, I wonder if the fitment issues were because it's (presumably) a replica.
Appreciate 0
      07-02-2019, 11:58 PM   #8
TJ135i
New Member
11
Rep
25
Posts

Drives: 135i
Join Date: May 2018
Location: Farmington

iTrader: (0)

Quote:
Originally Posted by dtla1 View Post
It doesn't look like your front bumper is OEM, I wonder if the fitment issues were because it's (presumably) a replica.
I do admit I have a 135I with a 1M conversion but its an OEM 1M bumper it shouldn't make a difference?

I looked up my order just to make sure and here is the part number 51118057717 its OEM
Appreciate 0
      07-03-2019, 12:00 AM   #9
dtla1
Major
dtla1's Avatar
238
Rep
1,131
Posts

Drives: 2011 135i, Space Grey
Join Date: Apr 2014
Location: Silicon Valley

iTrader: (2)

Quote:
Originally Posted by TJ135i View Post
Quote:
Originally Posted by dtla1 View Post
It doesn't look like your front bumper is OEM, I wonder if the fitment issues were because it's (presumably) a replica.
I do admit I have a 135I with a 1M conversion but its an OEM 1M bumper it shouldn't make a difference?

I looked up my order just to make sure and here is the part number 51118057717 its OEM
Ahh ok, i thought it might have been a replica since the holes for the washers were missing/filled in. I don't remember if there was ever an option to not have them.
Appreciate 0
      07-03-2019, 02:52 PM   #10
ShocknAwe
Major General
ShocknAwe's Avatar
United_States
1618
Rep
6,225
Posts

Drives: E82 N54
Join Date: Jul 2012
Location: Charleston

iTrader: (15)

Quote:
Originally Posted by dtla1 View Post
Ahh ok, i thought it might have been a replica since the holes for the washers were missing/filled in. I don't remember if there was ever an option to not have them.
You can purchase the OE BMW 1M bumpers w/ or w/o washers, PDC, any combo. Looks much cleaner without anything. Like having the washers shaved from the factory for free. Cheaper too.
__________________
2010 135i M-Sport 6MT Jet Black
N54 | BUILD THREAD
Appreciate 2
dtla1238.00
low1351324.50

      07-09-2019, 04:17 PM   #11
low135
Captain
low135's Avatar
1325
Rep
906
Posts

Drives: E88 135i
Join Date: Apr 2015
Location: Clearwater

iTrader: (0)

Geez. My replica revozport lip fits a lot better than that. Glad they're refunding you though.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:03 PM.




1addicts
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST