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      09-05-2018, 05:27 PM   #1
JY01
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Autotecknic customer service experience?

I ordered competition paddles a couple weeks ago. I got an email saying how they were still in production and they would be shipped in a few days. It's been 2 weeks and they still didn't ship.

I tried emailing customer service multiple times in the past week but I've never gotten a reply. Does anyone else have experience with this company?
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      09-05-2018, 05:40 PM   #2
allinon72
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The one thing I ordered from them was on a 2 month backorder. I learned this after placing my order so I just cancelled. They might be having some supply chain issues.
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      09-06-2018, 03:43 PM   #3
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Quote:
Originally Posted by allinon72 View Post
The one thing I ordered from them was on a 2 month backorder. I learned this after placing my order so I just cancelled. They might be having some supply chain issues.
I finally got a response from their customer service. They're still in production but they were nice enough to refund the shipping costs
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