BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)


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      12-27-2016, 10:20 AM   #1
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uberschnell's Avatar

Drives: Wide Body 1
Join Date: Mar 2007
Location: Bay Area

iTrader: (48)


Picked up the speaker upgrade from Bavsound around a year ago. My e82 widebody is not used much as it's my weekend/project car. It was a nice upgrade, super easy install and OEM fitment.

A couple of months ago I noticed something wrong with drivers side tweeter. It would distort on occasion and go in and out. It had been a year so I didn't expect much when I contacted Bavsound.

I sent an e-mail and described the situation. I got a response a day later saying sorry about that and is your address still current. I confirmed and the next e-mail said they had shipped out a new one. Got it a couple days later.

That's it, no stress, no mess, just outstanding customer service.

A+++ for Bavsound customer service.
Appreciate 2
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