"My Account" Won't "Verify" Address

[1stBimmer]

Does anyone else have a problem with the website (when signing into "My Account") not being able to "verify" your address. I have tried our new home address and our condo in another state, and each time it says it can't "verify address" and therefore it rejects the registration (so I can't check on build status). Before I ordered my 135i vert, it said the same thing when I requested a brochure (little did I know at the time that one couldn't get a brochure anyway. Seems like the registration process is a "bit" too picky.

On order (week 19): 135i vert/cashmere silver/taupe leather/gray poplar/prem. pkg/sport pkg./cold weather pkg./auto/hi-fi/ipod/comfort

[Red135]

When I signed in it imported all of my previously entered information.

[JasonCSU]

I had the same problem. I ended up using a different address that worked.

[jasp]

i had the same problem until i filled the last 4 digits on the zip code block and it worked after that

[coco_m3]

it gave me a error too, i just hit submit again and it worked.

[1stBimmer]

Originally Posted by jasp

i had the same problem until i filled the last 4 digits on the zip code block and it worked after that

Jasp, your suggestion (adding the 4 digits in the zip code) worked like a charm. It finally accepted my registration and I could see the status of my beloved 135i vert (still in production, like I couldn't have guessed). Thanks for the suggestion!

[Tom K.]

That was only one of the problems I had. Whoever did the BMW's programming for the interface should be forced to re-register on the site at least 20 times as I did - maybe his future work will be more user friendly!
Tom

[pgr135i]

Originally Posted by silverbullet135i

it gave me a error too, i just hit submit again and it worked.

Great! Submitting again worked. I can't believe the website is so poorly constructed. If only they got the people who make their cars to create the website!

[jeremyc74]

Originally Posted by silverbullet135i

it gave me a error too, i just hit submit again and it worked.

Same here.

[jeremyc74]

Originally Posted by pgr135i

Great! Submitting again worked. I can't believe the website is so poorly constructed. If only they got the people who make their cars to create the website!

Lets let the car builders stick with what they're doing. I'd rather have them making cars than screwing around with a silly website.

[amybang]

It made me enter the Zip+4 the first time, but it didn't remember the last 4 digits when it reverified me on the new site. And I tried to enter several times before I remembered what the hangup was last time. That's a really stupid reason to deny a registration.

amy!

[topvega]

When I re registered it wld not let me use the @ symbol on the keyboard to enter my email addy.. I had to copy and paste it into the spot... it has bugs for sure...

[1stBimmer]

Just to let everyone know, we're not alone in having trouble with the website. I spoke to one of the customer service personnel at the 1-800 number and he said they were having problems all day (themselves) accessing "My Account." They said they were given 1/2 hour training, and then left to their own devices. Great cars...but the website needs to go back to the shop.

[rigothelord]

im having a problem it says i have to make one post and wait one hour for my account to be upgraded to the PM system...does anyone knoe how to do that?