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      08-01-2019, 11:27 AM   #1
Lshaw
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Buyers Beware of Purchasing Parts from ZNMPerformance.com: Scamming Company

Update: 2/2020 New Jersey Consumer Affairs is investigating ZNM along with Matt Mallave and Elyse Cruz on getting affected individuals their money back. Their actual Shop has been closed. But their parts department is still around.


Hey guys, the BMW enthusiast community needs to know from who they are purchasing from, and in this case, http://znmperformance.com/. They are run by Matt Malave and Elyse Cruz They are a a well known and documented scamming auto shop based in Pompton Lakes, NJ (Previously). Their actual shop i believe is now shut down or they have new owners. They now focus on to selling performance parts online and are essentially funded from all the people they have scammed and fraudulently taken money from including myself and countless other individuals. This is not an accusation these are the facts, please read below all the threads, especially the S p o o l s t r e e t . com one and then mine.

Everybody who had an issue with ZNM in the past was given the full runaround of lies and excuses to why they never got their refunds, and to why their cars were worked on without permission, or parts stolen from their cars to be used on other cars. These are not accusations, these are the true facts.


These guys DNGAF about the enthusiast community, here are below of other testimonials from other individuals.

Here is my personal experience, its a long read but, it really shows who these guys are. I personally have been scammed and frauded about ~$10k in parts, damages done stemming from 2017 and it is still not over.

https://www.e90post.com/forums/showthread.php?t=1585155



Here are others that reviews of ZNM, OR just GOOGLE ZNM Performance


w w w.s p o o l s t r e e t.com/boards/threads/beware-of-znm-performance-in-pompton-lakes-nj.4243
*obviously copy the link and remove the spaces.*

https://www.yelp.com/biz/znm-performance-pompton-lakes

https://www.yelp.com/biz/znm-auto-pompton-lakes

https://www.n54tech.com/forums/showthread.php?t=55717


I cant post some other websites as they are blocked, just google ZNM Performance for everything.


Matt Mallave and Elyse Cruz have been exposed to be scammers and fraudulent individuals with proof. All these occurrences are similar in fashion and are well documented in the above links.
They offer you a lifetime warranty, but trust me, please go through all the posts, google ZNM Performance/Auto and see for yourself if you are willing to trust a warranty from these guys. Just read through a few posts to see what kind of people they, if youre put into a tricky situation, ZNM will delay your refund, deny your warranty, give you some bullshit excuses, all the same with their shop when they were opne. Nothing will be different with their parts department as long as ZNM is run by Matt and Elyse Cruz.





PM Me if you would more information
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Last edited by Lshaw; 02-25-2020 at 10:15 AM..
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      08-29-2019, 12:45 PM   #2
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      02-19-2020, 08:08 AM   #3
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      02-19-2020, 10:46 AM   #4
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I actually got work done here on a few occasions, and although I didn't necessarily experience any of these horror stories, it certainly has me wondering weather or not my BMW Dealer replaced OEM turbos are still there as a result or if anything else was taken off the car. Guess there is no real way of knowing that hahaha
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      02-21-2020, 02:55 AM   #5
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oops living under a rock here!
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      02-25-2020, 09:54 AM   #6
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Quote:
Originally Posted by rocksarntpeople View Post
I actually got work done here on a few occasions, and although I didn't necessarily experience any of these horror stories, it certainly has me wondering weather or not my BMW Dealer replaced OEM turbos are still there as a result or if anything else was taken off the car. Guess there is no real way of knowing that hahaha
Im sure they did good work in the past, theres a reason why so many people went to his shop.

However, Matt and Elyse turned out to be scamming/fraudulent individuals. Its been proven that they have taken peoples cars and swapped parts without their knowledge, used their customers cars for parts, taken peolples orders for parts and never ordered them...etc
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      02-27-2020, 08:30 AM   #7
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Quote:
Originally Posted by Lshaw View Post
Im sure they did good work in the past, theres a reason why so many people went to his shop.

However, Matt and Elyse turned out to be scamming/fraudulent individuals. Its been proven that they have taken peoples cars and swapped parts without their knowledge, used their customers cars for parts, taken peolples orders for parts and never ordered them...etc
Jesus. Thats nuts...gonna have to go over my car with a fine tooth comb I think. Any other good shops in the Northern NJ area that people know of? I do most of my work myself, but its always nice to have a back-up plan JIC.
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      03-03-2020, 07:08 AM   #8
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Here is an update
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      01-21-2022, 12:30 PM   #9
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I would avoid this renamed shop aka ZnM performance at all costs. They are very amateur and do not know what they are doing. Had them install lowering springs and they never connected my front passenger side end link. Spent driving my car for months until I went to get my brakes changed by a much more experienced and truthful shop and they found it disconnected. Always felt like my car would sway at high speeds but finally found out why. There are a lot of bad experiences online and they are scam artists. Don’t fall for the cheap labor it will only cost you more down the road. Avoid at all costs do not give this shop any money.
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