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06-20-2024, 04:37 PM | #1 |
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APEX | Now Hiring: Order Processing & Fulfillment Specialist (Remote, USA)
Are you a highly motivated car enthusiast with a strong desire to contribute to a team? Are you a meticulous individual who loves working behind the scenes to keep things organized and on track? Have you been waiting for the right opportunity to align your passion for order management, logistics, and customer service with your love for the Motorsports community? If so, we have an exciting opportunity for you here at Apex Wheels. Apex is a leading provider of high-performance automotive wheels and accessories, catering to the motorsport and performance car enthusiast community. Our mission is to provide wheels that deliver real and measurable performance and to protect consumers from a misleading industry full of fashion-focused wheels through exciting technical education. This is not a warehousing position - you won’t be working on a warehouse floor. Instead, you will be coordinating and orchestrating from the comfort of your remote workspace at home. This position is about keeping orders and returns flowing and ensuring that all parties who need to be kept informed of order statuses have all the information they need. As our Order Processing & Fulfillment Specialist, you’ll play a vital role in bridging the gap between our 3PL Warehouse and our Production, Customer Services, Sales, and Purchasing teams to efficiently and accurately fulfill orders and electronically process returns. Your ability to maintain good relationships across departments, with our third-party partners, and with our customers is key. We're looking for someone who is passionate about getting things right the first time and is in the habit of double-checking work for quality and accuracy. Your customer-facing soft skills will contribute to an excellent customer experience, especially when resolving order issues that impact our customers. You’ll need to be able to deliver information to customers, verbally and in writing, in a concise, digestible, and compassionate manner, empathizing with the frustrations that can come from shipping delays or other unexpected order issues How to apply: To be considered for this position, include the following in your cover letter: Tell us how your experience with order fulfillment and processing will contribute to your success in this position. Then, tell us about your interest and specific experience in Motorsports. If you aren't an enthusiast, tell us about how you might go about learning technical information in an area that doesn't personally interest you. Responsibilities:
Requirements:
Benefits:
How to apply: Applications must be submitted via our online form found here. Do NOT contact us directly by phone or in person. All applicants must apply via the link above to be considered. APEX is an equal-opportunity employer. Who are we? APEX Race Parts is a close-knit team with a burning passion for anything with 4 wheels that can set a lap time on a race track. We’ve been in business since 2007 and our core competency is lightweight performance wheels. The growth of our team and the maturing of our company has opened a new chapter where we expand into every active enthusiast community that attends track days.
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925-245-0773 /// info@apexraceparts.com
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