Question about active steering/ steering angle

[Kdubs88]

Hey guys so I just bought my 135i a week ago. The guy that sold it to me said that the car just had a fresh alignment but the shop didn't know how to align the active steering, but the steering wheel is almost 90° to the left while the car tracks straight. The ride is nice and the car drives completely straight if I let go of the steering wheel but the position of the wheel is killing me. I am getting an error on my idrive for active steering.

So far I have topped off my power steering fluid as it was a tiny bit low. Didn't help.
I pulled apart my steering angle sensor and cleaned the little disk. Didn't help.
I also readjusted the clock spring, which also didn't help.
I hooked up to ISTA and tried to do the active steering realignment and it wouldn't work.

Is this something I can have handled if I take it in for another alignment at a shop that knows that they're doing with bmw? Or is this something I can handle on my own? I'm pretty good with my cars, and I work on bmws as a side job I'm pretty capable of doing whatever work it may require. Has anyone dealt with this?
Thank you all in advanced!

[Gangplank]

Sounds like a poor alignment was done, but I dunno? In my experience the alignment should = wheel is centered but I also don't think I have active steering(?)

[MightyMouseTech]

This has nothing to do with active steering, it is just a bad alignment.

[Kdubs88]

Originally Posted by MightyMouseTech

This has nothing to do with active steering, it is just a bad alignment.

And what makes you say that? I see a lot of other people having this issue. My car just had a fresh alignment something is up with the active steering

[MightyMouseTech]

Originally Posted by Kdubs88

And what makes you say that? I see a lot of other people having this issue. My car just had a fresh alignment something is up with the active steering

I am a BMW front end alignment tech.

This is my office.

[Kdubs88]

Originally Posted by MightyMouseTech

I am a BMW front end alignment tech.

This is my office.

Okay gotcha. Thank you

[Kdubs88]

Originally Posted by Kdubs88

Okay gotcha. Thank you

So I just got an alignment. When I first start driving it tracks straight with the steering wheel straight. After a minute the active steering malfunction message pops up, and the steering wheel starts going to the right until it's about 45° off center. My alignment is perfect though.