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      04-13-2013, 03:08 PM   #45
Redadair
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Quote:
Originally Posted by Reedomn View Post
Agree!! I asked where my order was and Brian immediately sent me UPS tracking info. They are arriving Tuesday. Picking up 1M Friday. Sold M3 today.

I did the same thing, sent an e-mail to Brian he sent me the tracking number.

The issue is that I had to ask rather then Brian proactively sending me the info as well as charging the CC before sending the items.
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      04-14-2013, 08:33 AM   #46
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I already bought other stuff from them and i was encouraging them to feature more ///M gear as its normally a bit pricy.
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      04-16-2013, 06:14 AM   #47
robertm
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Mine showed up last night. They look great!
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      04-16-2013, 01:14 PM   #48
1M Tex
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+1
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The 1 series M is the most badass, coolest, sickest BMW to debut since the 1988 M3. The E30 M3 finally has a successor. Please welcome the stupidly fast, wickedly tempered, awkwardly named, possibly perfect little son of a benchmark - Automobile Magazine, August 2011
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      04-16-2013, 03:20 PM   #49
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Yep...got mine today.
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      04-16-2013, 06:07 PM   #50
thetuna
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Can anyone post a picture of the logo embroidery on your mats?
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      04-16-2013, 09:21 PM   #51
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Got mine today also !! Very nice

But I don't get my car til Friday. Very excited!!
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      04-16-2013, 09:49 PM   #52
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Got mine yesterday. They look good but the quality isn't as nice as the standard BMW mats that came with my car. They aren't as plush and the driver's side mat doesn't go as far up under the pedals. I'm just happy though that the ///M logo looks decent. I know there have been quality issues with the stitching on them for others. All in all, I'm happy and it was a good deal for $80.
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      04-17-2013, 07:03 AM   #53
robertm
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Here you go. They look about the same quality (ok) as the original set I got when the car was purchased.


Name:  mat resized.jpg
Views: 427
Size:  390.8 KB
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      04-18-2013, 01:48 PM   #54
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I received a shipping notice for my order from "Max Motorsports". Then a day later I received a UPS notice that it was canceled. No email explanation. I have posted a query to Partslane.com, and after 3 days have heard no reply.
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      05-09-2013, 04:20 PM   #55
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Quote:
Originally Posted by paulct View Post
I received a shipping notice for my order from "Max Motorsports". Then a day later I received a UPS notice that it was canceled. No email explanation. I have posted a query to Partslane.com, and after 3 days have heard no reply.
My order never made it past "Order Processed." They never responded to emails, nor to their "online chat" program. The one thing they DID respond to was my threat to call the fraud department at Amex. I got an email saying they were crediting my card back less than 24 hours after that. Again, they kept my money free for over a month.

I will never using this company again. Great at taking money, piss-poor at delivering goods.
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      05-09-2013, 06:13 PM   #56
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Quote:
Originally Posted by 135ivert View Post
My order never made it past "Order Processed." They never responded to emails, nor to their "online chat" program. The one thing they DID respond to was my threat to call the fraud department at Amex. I got an email saying they were crediting my card back less than 24 hours after that. Again, they kept my money free for over a month.

I will never using this company again. Great at taking money, piss-poor at delivering goods.

I have an extra set....didn't know the car I bought in April already had them.......pm'd you.....
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Sold- 1997 Estoril e36 M3
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Sadly Sold- Henna Red e30 M3
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      05-09-2013, 06:52 PM   #57
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Quote:
Originally Posted by 135ivert View Post
My order never made it past "Order Processed." They never responded to emails, nor to their "online chat" program. The one thing they DID respond to was my threat to call the fraud department at Amex. I got an email saying they were crediting my card back less than 24 hours after that. Again, they kept my money free for over a month.

I will never using this company again. Great at taking money, piss-poor at delivering goods.
Mine hasn't gotten past "Order Processed" either. I think it's time I go your route and try to get my money back.
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'13 128i | 6MT | SGM | Black Boston | Black Gloss | Lighting | Premium | Tech | HK | Anti-Theft | [CDV-Delete | Clutch Stop | 30% Pinnacle]
Ordered 2.23 | Production Begin 3.7 | Ends 3.15 | Released to carrier 3.18 | At port 3.19 | Departed 3.23 (K-line to Brunswick) | Arrived 4.7 | Truck 4.12 | Dealer 4.19
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      05-14-2013, 11:13 AM   #58
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Quote:
Originally Posted by 135ivert View Post
My order never made it past "Order Processed." They never responded to emails, nor to their "online chat" program. The one thing they DID respond to was my threat to call the fraud department at Amex. I got an email saying they were crediting my card back less than 24 hours after that. Again, they kept my money free for over a month.

I will never using this company again. Great at taking money, piss-poor at delivering goods.
Wish I had seen your warning prior to placing my order. Two and half weeks since order was placed, been at "Order Processed" for two weeks. Absolutely no response to email or online request, and "online chat" is perpetually offline.

Does anyone have an email to a specific employee? I see many references to "Brian" in this thread, but no email address.
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      05-14-2013, 11:43 AM   #59
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briank@partslane.com
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      05-15-2013, 10:22 AM   #60
beaudawg
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Quote:
Originally Posted by ssiddiq1 View Post
Thanks. Sent email yesterday after seeing your post, and still no reply. Guess next step is a conversation with Amex.
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      05-15-2013, 10:27 AM   #61
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Mine came last week, no issues at all.
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      05-16-2013, 06:31 PM   #62
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2009 BMW 135i  [0.00]
Mine arrived two weeks ago but the delivered status was never updated on their site. BTW, the mats look great.
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      05-16-2013, 07:11 PM   #63
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I got mine within a week. No problems.
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      05-21-2013, 04:33 PM   #64
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Seems they have some pretty serious problems.

Finally reached them via the phone number listed on my statement (for vfish designs, a related women's apparel business). Tracking numbers were eventually provided, but no products have shipped (FedEx status stuck on 'Initiated' for a week, AKA - a label was printed). The site no longer shows ANY BMW products, BMWNA customer service rep claims they have no relationship with Partslane, and now Partslane Twitter and Facebook accounts are gone. Fantastic!

TLDR - buyer beware
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      05-21-2013, 06:21 PM   #65
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I just ordered mats from them, haven't got them yet. It's been a little over a week.
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