|
|
|
06-06-2010, 09:40 PM | #309 | |
Colonel
152
Rep 2,757
Posts
Drives: 2017 Audi A4
Join Date: Nov 2009
Location: Arden, NC
|
Quote:
And btw, when I said Eas manufactures wheels, that was the wrong word to use, I meant distribute, simple mistake dun look too far into it. Point is, they have wonderful rep, excellent service, smart people doing their work, fast and well handled shipping and as far as I can tell, 100% customer satisfaction, specially with their wheels and powdercoating jobs ($250 not $400) Eas-pyspeed = booya MB = |
|
Appreciate
0
|
06-07-2010, 11:39 AM | #310 | |||
Brigadier General
170
Rep 3,160
Posts |
Quote:
Quote:
Quote:
|
|||
Appreciate
0
|
06-07-2010, 12:11 PM | #311 | |
Enlisted Member
2
Rep 38
Posts |
Quote:
You seem to think that will be the end of it? That is the day I'm waiting for as well. That is the day all the legal stuff gets started. http://www.ftc.gov/bcp/edu/pubs/business/adv/bus02.shtm |
|
Appreciate
0
|
06-07-2010, 04:15 PM | #312 | |
Colonel
152
Rep 2,757
Posts
Drives: 2017 Audi A4
Join Date: Nov 2009
Location: Arden, NC
|
Quote:
|
|
Appreciate
0
|
06-07-2010, 04:35 PM | #313 |
Captain
181
Rep 962
Posts |
to overly simplify.... they stated they would be able to ship within a specified timeframe.
They were not able to meet the timeframe they specified, and did not issue a full refund. Why You Should Comply with the Rule Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $16,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws. Apart from this, your failure to ship on time, or your failure to notify your customers promptly about delays and to obtain their consent to the delays, or your failure to make full and prompt refunds when your customers do not consent to delayed shipment, can adversely affect your business by discouraging repeat purchases. Accordingly, most businesses regard compliance with the Rule as simply good business practice. Now this just means fines etc, not sure if this rule alone would be lawsuit worthy....but there are other channels available that could open up the lawsuit world. Depending on the locations of the parties...mod bargains would also be forced to make the trek to the purchaser's home city. |
Appreciate
0
|
06-08-2010, 12:28 AM | #314 | |
Enlisted Member
2
Rep 38
Posts |
Thanks to this forum, I have legal representation in CA and NC (thanks for the NC offer but, I already had that covered). I believe at least 90% of this countries lawyers drive BMW's
I've been deliberating this for some time. Legal action. I am a mild mannered person who believes in the value of someones word and a handshake. If you look at my past posts, you will see I was even willing to give Kevin the benefit of the doubt that his hands were tied by **********s. His posts and attitude have made it obvious that he is in fact every bit as venemous as the company he works for. He tries to twist blame unto his customers and even believes I should continue to be penalized for his failures as a business person and likely as a human being. We are now past 20 weeks, approaching half a year and no word yet of a ship date. That and Kevins lies and beligerence are quickly making my mind up for me. In April a LIE was told that brought me to this forum. A promise of a refund that was NOT delivered. Last word was friday and my wheels still were not cut. I will have that refund. Voluntarily or forced by the courts of NC, CA, and Federal court. Credit my card the FULL amount, call me when you have the wheels if they can no longer be cancelled, and we will see if something mutually beneficial can be worked out. Principle guides me now, not wheels or money. Quote:
Freakazoid, you are right about local laws and traveling. That will come in due time. I posted the one link because it is the only one written in plain easy to understand english. It says without any doubt a refund was required by **********s. Read it carefully (as it was read to me) and it gets really interesting. |
|
Appreciate
0
|
06-08-2010, 12:34 PM | #315 | |
Captain
181
Rep 962
Posts |
Quote:
Yep that's a very interesting little write-up there... I enjoyed reading it and I'll have to log that somewhere. Best of luck with this, I completely agree on where you're coming from....but every now and then you have to 'stick up'...if not only for yourself then for others. |
|
Appreciate
0
|
06-11-2010, 09:28 PM | #316 |
New Member
0
Rep 23
Posts |
My integrity, My opinion of your company, Nor my silence are for sale. I find these continued offers for "specialized customer service" insulting. All of your customers should be treated well from begining 'til end. Not offered a deal to go away quietly after complaining.
|
Appreciate
0
|
06-11-2010, 11:01 PM | #317 | |
Colonel
152
Rep 2,757
Posts
Drives: 2017 Audi A4
Join Date: Nov 2009
Location: Arden, NC
|
Quote:
Although at the same time, Ive joined in several times in bashing MB in this situation and im not a customer of theirs, i just hate seeing stupid shit done with true customers thru a supposed real business soooo maybe Im not one to talk |
|
Appreciate
0
|
06-16-2010, 03:22 PM | #318 |
Brigadier General
170
Rep 3,160
Posts |
1buster,
I was just informed by my shipping department that your wheels will be shipping out today. You should receive tracking numbers from our customer service department shortly. Kevin************.com ************** ext 8009 |
Appreciate
0
|
07-28-2010, 12:26 PM | #320 |
M Power
41
Rep 1,469
Posts |
I agree
__________________
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|