BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)
 





 

Post Reply
 
Thread Tools Search this Thread
      11-01-2008, 07:08 PM   #1
jbasedow30
Enlisted Member
jbasedow30's Avatar
United_States
0
Rep
32
Posts

Drives: Jet Black '09 135i Coupe
Join Date: Jul 2008
Location: DC

iTrader: (0)

Best Dealers in DC Metro for Service

Hello all-

This is my first post and also my first BMW. I just got back from my ED trip to Germany and will be taking re-delivery in about another 5 agonizing weeks at the PC. My question to all you dc-metro 1 owners is where you take your car for service/warranty work?

I bought my car from a dealer in the midwest so I need to find a dealer in the area that has a good reputation for customer service (i.e. will take care of problems no matter how small, mod friendly, and preferably one that will give you a loaner despite not buying the car there). I realize that this may be asking a lot, but was hoping that there may be one out there.

Thanks in advance for everyone's help.

jb
Appreciate 0
      11-02-2008, 05:00 PM   #2
Tom K.
Major General
Tom K.'s Avatar
United_States
122
Rep
5,629
Posts

Drives: '07 328iT, '13 Boxster
Join Date: Mar 2008
Location: Maryland

iTrader: (0)

I've bought a few BMWs from Tischer in Silver Spring and have been happy with their service. I always get a loaner if the wait will be longer than a couple of hours, the quality of their work is good, and scheduling has generally not been a problem.

You might call them to see if you can get free loaners and if mods are an issue.
Tom
Appreciate 0
      11-03-2008, 08:40 PM   #3
jbasedow30
Enlisted Member
jbasedow30's Avatar
United_States
0
Rep
32
Posts

Drives: Jet Black '09 135i Coupe
Join Date: Jul 2008
Location: DC

iTrader: (0)

Thanks for the reply! Based on some of the reviews floating around the internet, there seems to be a general consensus that Tischer is probably the best of a bad lot.
Appreciate 0
      11-04-2008, 08:50 PM   #4
Haywood
I know a thing or 2 about a thing or 2...
Haywood's Avatar
United_States
1957
Rep
2,771
Posts

Drives: E36 M3 Coupe, e39 M5
Join Date: Oct 2008
Location: LI, NY

iTrader: (11)

Garage List
2003 BMW e39 M5  [0.00]
1997 BMW e36 M3  [0.00]
I was very impressed with Passport BMW in Marlow Heights.
Appreciate 0
      12-09-2008, 06:15 PM   #5
Reach
gone baby gone
358
Rep
1,057
Posts

Drives: 2016 F80
Join Date: Nov 2007
Location: Location, Location.

iTrader: (0)

It all depends on where you are, of course.

I've had good experiences with Fairfax BMW. With my previous Z car, I did not buy it there (bought in Philly), it wasn't CPO, and I have no history with them, yet they always performed timely service, never raised an eyebrow at my cosmetic or exhaust mods (and aftermarket stereo), and even did a goodwill-type repair (replaced lights at dealer's discretion) for me just because I asked. They also have a universal loaner policy; its crappy enterprise rentacar, but its still a free car for a day while they service your BMW. High marks.
Appreciate 0
      12-27-2008, 09:17 PM   #6
imported_wj94
New Member
0
Rep
15
Posts

Drives:
Join Date: Dec 2008

iTrader: (0)

Opinions are like assholes, but I've heard nothing but bad things about Fairfax BMW.....supposedly Sterling, Passport, and Tischer are good.
Appreciate 0
      01-11-2009, 02:28 PM   #7
bimmernupe
Captain
bimmernupe's Avatar
United_States
41
Rep
935
Posts

Drives: 08 E92 335i
Join Date: Oct 2006
Location: N. Va via DC (college) via NJ

iTrader: (1)

Garage List
2008 E92 335i  [0.00]
Passport

:thumbup: for Passport BMW in Marlow Hgts.
The service area is top notch and professional. Ask for SA Stephen Heath or Bogdan. These guys are knowledgeable and will not BS you. If they do not know the answer they will tell you they don't, but they will find out and get back to you in no time. Passport also gives you BMW loaners. They will also come to pick up your car and drop off the loaner.
I live in Fairfax County and refuse to take my car to any dealer here. Particularly because of how I was treated when I was looking for my car at Sterling & Fairfax and Arlington BMW's rep preceeds them. I feel sales and service go hand-in-hand. And no I am not that unreasonable, asshat BMW owner.
__________________
MY FAMOUS INDEPTH ED TRIP REPORTED Welt 27.10.07 l Drop-Off Bremerhaven 05.11.07 l Port NJ 26.11.07 l PCD 21.12.07
2008 E92 335i Barbera Red l Saddle Brown l Aluminum Trim l ZSP l ZCW l ZPP l CA l Nav l HD Radio l 6MT l PDC l 6FL
Appreciate 0
      01-11-2009, 04:23 PM   #8
imdanomite
likes boobies ( o )( o )
8
Rep
275
Posts

Drives: 2009 BMW 135i
Join Date: Jan 2009
Location: MD

iTrader: (0)

Send a message via AIM to imdanomite
Tischer BMW. i don't think you're gonna get a loaner tho, but, doesn't hurt to ask.

Tischer BMW is #1 for customer satisfaction in the DC metro area.
www.getbmwparts.com is a great place to get parts.
Appreciate 0
      01-11-2009, 04:26 PM   #9
bimmernupe
Captain
bimmernupe's Avatar
United_States
41
Rep
935
Posts

Drives: 08 E92 335i
Join Date: Oct 2006
Location: N. Va via DC (college) via NJ

iTrader: (1)

Garage List
2008 E92 335i  [0.00]
Quote:
Originally Posted by imdanomite View Post
Tischer BMW. i don't think you're gonna get a loaner tho, but, doesn't hurt to ask.

Tischer BMW is #1 for customer satisfaction in the DC metro area.
www.getbmwparts.com is a great place to get parts.
+1 for Jason and Evan for parts:headbang:
http://www.getbmwparts.com
__________________
MY FAMOUS INDEPTH ED TRIP REPORTED Welt 27.10.07 l Drop-Off Bremerhaven 05.11.07 l Port NJ 26.11.07 l PCD 21.12.07
2008 E92 335i Barbera Red l Saddle Brown l Aluminum Trim l ZSP l ZCW l ZPP l CA l Nav l HD Radio l 6MT l PDC l 6FL
Appreciate 0
      01-26-2009, 07:03 PM   #10
cycler2
Second Lieutenant
cycler2's Avatar
8
Rep
283
Posts

Drives: 328i Sedan
Join Date: Jul 2006
Location: Rockville, Md

iTrader: (0)

I'll add my vote for Tischer service. Joe Diss is my SA and he's a good guy. I bought my car from Passport, but was disappointed with my two service experiences there.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 10:34 AM.




1addicts
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2020, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST