BMW 1 Series Coupe Forum / 1 Series Convertible Forum (1M / tii / 135i / 128i / Coupe / Cabrio / Hatchback) (BMW E82 E88 128i 130i 135i)


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      06-14-2010, 09:33 PM   #1
scott135i's Avatar

Drives: 2018 i3 REX
Join Date: Feb 2009
Location: NYC Metro

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Breyton Wheels of Germany

So... long story short.... I bought a set of Breyton GTS-R's for my 135i... low and behold when changing to a new set of tires, I noticed a crack on the inner lip of one of the wheels. I had the wheel inspected and the 'wheel guy' said he thought the crack was more likely due to a defect in the metal than an impact damage, although a hard impact is what could have caused the cracked.

I emailed Breyton's customer service direct, in Germany, and within 24 hours they got back to me, asking for more info and proof of purchase (I bought a replacement wheel through Tire Rack). 3 days later I email them pictures and more info and they let me know they are mailing me an exchange wheel.

What comes in the mail today, just 7-8 days after contacting them the very first time, my replacement WHEEL!

Now that my friends, is excellent customer service. It goes to show that Breyton, a highly established company that deals in business worldwide, is extremely willing to stand behind their high quality products.

Just my experience I'm sharing....
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      06-15-2010, 02:39 AM   #2

Drives: BMW 135i
Join Date: Jul 2008
Location: Bay Area, CA

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2008 135i  [2.75]
Nice, this makes me feel good as I too have a set of these wheels.
Legal Disclaimer: Anything I or anyone else says about my vehicle on this website( or any affiliated or nonaffiliated sites), pertaining to modifications, is only to gain acceptance from my/our peers, and does not actually represent anything actually existing on my car, and thus, cannot be held against me in any issues, i.e. warranty claims, that may arise.
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      06-15-2010, 09:55 AM   #3
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Drives: 2010 135i,1989 PRO3,2001 530i
Join Date: Aug 2009
Location: Portland,OR

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2010 135i coupe  [3.78]
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hell ya! nice!!
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breyton, gts-r, wheels

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