[taranonline]

I have paid couple of hundred dollars to this guy now he has stopped responding to my pm\'s.

I ordered some hid lights.

Update : Got tracking number from Alex and its on its way!!!!!!!!!!!!!!!! should reach to me in a couple of days.

[taranonline]

Over 45 days since he had responded me back....

[Dark_Knight_335]

Wrong section- please post in vendor section- thank you!

[jpirelli]

PayPal dispute.

[mochi]

I hear alot of negative stuff from alpine. Here is another

[taranonline]

I think I paid via cc.. OMG

[taranonline]

Definitely paid via cc. Order Placed: November 22, 2011 at 6:12:00 PM PST

Order#: 322
Grand Total: $370.00

https://www.alpinemss.com/ProductDet...Code=E90LCIFHH

[Alex@Alpine]

Originally Posted by taranonline

I have paid couple of hundred dollars to this guy now he has stopped responding to my pm\'s.

I ordered some hid lights.

I will check with Jameson on what is going on with the response, international packages take a very long time to process, it all depends on your customs once they receive it, as in this case it is being held in customs.

Priority Mail International Parcels
Customs Clearance
January 13, 2012, 3:40 pm
INDIA
International Parcels
Processed Through Sort Facility
January 13, 2012, 3:15 pm
INDIA
Processed Through Sort Facility
January 06, 2012, 1:53 am
ISC LOS ANGELES CA (USPS)
Arrived at Sort Facility
January 06, 2012, 1:53 am
ISC LOS ANGELES CA (USPS)
Processed at USPS Origin Sort Facility
January 04, 2012, 8:10 pm
LOS ANGELES, CA 90009
Accepted at USPS Origin Sort Facility
January 04, 2012, 6:55 pm
LOS ANGELES, CA 90025

Originally Posted by taranonline

Over 45 days since he had responded me back....

I am sorry, I will once again check this out.

Originally Posted by mochi

I hear alot of negative stuff from alpine. Here is another

Besides this and some other problem with another customer, which was resolved where is "a lot of negative stuff" coming from? When you say stuff like that, it takes a large blow to people.

[onephattai]

Hey Alex,
I ordered a pair or angel eyes and HID fog from you on Jan 3 2012 and still haven't received them yet. Are you shipping it from China or something?
I live and San Jose and you are in Los Angeles. It should only take 2 to 3 days to ship the items. I'm running out of patience. Lets make it a smooth transaction because I still want to buy a pair of Alpine angel eyes for my X5. Cheers!

[Alex@Alpine]

Originally Posted by onephattai

Hey Alex,
I ordered a pair or angel eyes and HID fog from you on Jan 3 2012 and still haven't received them yet. Are you shipping it from China or something?
I live and San Jose and you are in Los Angeles. It should only take 2 to 3 days to ship the items. I'm running out of patience. Lets make it a smooth transaction because I still want to buy a pair of Alpine angel eyes for my X5. Cheers!

Sorry Minh for the delay in shipping, but when we spoke on late Tuesday afternoon on the 3rd I did explain to you that it will probably not ship that week and I will try my best to ship it. I explained we where backed up and there is a chance it might ship the following week, which it did, shipped on the 10th. After our convo you placed your order and I could not ship that week, my apologies for the delay, but I did explain before you ordered.

Label/Receipt Number: 9405 5036 9930 0370 **** **
Class: Priority Mail®
Service(s): Delivery Confirmation™
Status: Out for Delivery

Your item is out for delivery at 8:06 am on January 17, 2012 in SAN JOSE, CA 95118.





Enter Label/Receipt Number.





Detailed Results:

Out for Delivery, January 17, 2012, 8:06 am, SAN JOSE, CA 95118
Sorting Complete, January 17, 2012, 7:56 am, SAN JOSE, CA 95118
Arrival at Post Office, January 17, 2012, 6:49 am, SAN JOSE, CA 95118
Processed at USPS Origin Sort Facility, January 13, 2012, 8:38 pm, LOS ANGELES, CA 90052
Accepted at USPS Origin Sort Facility, January 13, 2012, 7:23 pm, LOS ANGELES, CA 90025
Electronic Shipping Info Received, January 10, 2012

[Dark_Knight_335]

I'd say that's pretty damn good service if you ask me.

[onephattai]

Originally Posted by Alex@Alpine

Sorry Minh for the delay in shipping, but when we spoke on late Tuesday afternoon on the 3rd I did explain to you that it will probably not ship that week and I will try my best to ship it. I explained we where backed up and there is a chance it might ship the following week, which it did, shipped on the 10th. After our convo you placed your order and I could not ship that week, my apologies for the delay, but I did explain before you ordered.

Alex I got your stuff yesterday. It looks clean. However before I install the lights, can you confirm the following diagram is correct? I'm pretty sure I got it but still need you to confirm that 1%.

Angel Eyes:


Fog:

[Alex@Alpine]

Originally Posted by onephattai

Alex I got your stuff yesterday. It looks clean. However before I install the lights, can you confirm the following diagram is correct? I'm pretty sure I got it but still need you to confirm that 1%.

Angel Eyes:


Fog:

That is all correct you got it down perfect!

[edirtaynine]

Originally Posted by SDeFranco1

I'd say that's pretty damn good service if you ask me.

agreed.

i think too many people are too quick to complain, and/or are too one-sided in their view of how the logistics work on certain orders.

[e92LuNaTiC]

Originally Posted by edirtaynine

agreed.

i think too many people are too quick to complain, and/or are too one-sided in their view of how the logistics work on certain orders.

+2

Alex is the best vendor I have dealt with, which is the reason why I continue to do business with him. There are numerous amount of friends that I have referred to him and I can say there haven't been any complaints yet nor any on my end Keep up the good work Alex

[onephattai]

Originally Posted by Alex@Alpine

That is all correct you got it down perfect!

Does it matter which light bulb I use for the left or right side? and how do I line up the angel eyes so it can fit into the housing correctly?

[Alex@Alpine]

Thanks guys for all the kind words, you guys all rock!

[Alex@Alpine]

Originally Posted by onephattai

Does it matter which light bulb I use for the left or right side? and how do I line up the angel eyes so it can fit into the housing correctly?

Hey Minh,

For the Fog Lights, no, does not matter. For the AEs the one with four connectors coming out goes on the passenger side, call me or e-mail with questions alex@alpinemss.com

[TigerDejan]

Originally Posted by edirtaynine

agreed.

i think too many people are too quick to complain, and/or are too one-sided in their view of how the logistics work on certain orders.

lol , 2 quick to complain ... the guys havent received their stuffs in like 30-40days ... they do not live in the jungle , should not take more then a couple of days to arrive...

[Alex@Alpine]

Originally Posted by TigerDejan

lol , 2 quick to complain ... the guys havent received their stuffs in like 30-40days ... they do not live in the jungle , should not take more then a couple of days to arrive...

It was International, normally that takes up to 12 business days if the other parties customs clears it in a fast manner, USPS always slows down Christmas time, so it was stuck between the Holidays and Customs.

[edirtaynine]

Originally Posted by TigerDejan

lol , 2 quick to complain ... the guys havent received their stuffs in like 30-40days ... they do not live in the jungle , should not take more then a couple of days to arrive...

dood ur from Sweden... havent u ordered stuff from the US before? international shipping is never a quick process all the time. sometimes its quick, sometimes it takes forever. its the nature of the beast when dealing with international customs. the OP is in india...if he was in the states and it took 30-40 days, theres a problem. but hes not. customs is out of the control of both sides - the seller/shipper and buyer.