Crappy tint

sysfailur · 07-27-2009, 10:20 PM

Cliff Notes:

Full 40% Huper Optik tint - complete with hairs/fibers in the tint on the rear windshield and dried, delaminated tint on the driver and passenger side windows. Oh, and he bubbled the tint along the rear passenger window with his heat gun.

This guy guarantees his work (ambiguously, via his website). The HO tint is also guaranteed.

What the F can I do?

EDIT: I wound up putting my foot down with this guy and had the tint reinstalled. He did a great job the second time around.

SG Spiff · 07-27-2009, 10:53 PM

That really sucks. I'd say money back or small claims court. Good luck.

former · 07-27-2009, 11:15 PM

If you charged the job on your credit card, call up and contest the charge with the credit card company. Tell them you attempted to resolve the issue with the vendor and he refused to honor his warranty or fix the problems.

It won't get you the tint removed which will cost a few bucks or fix the damage to the seal, but at least you'll get some relief quickly.

shawshank772 · 07-28-2009, 11:53 AM

PICTURES!!! Please.

eleven11 · 06-11-2010, 09:19 AM

This is an old post, but thought I'd comment, nonetheless.

I would contact Huper directly. They are very selective when it comes to who installs their product. I know HO is apparently much harder to install than most tints, but this is unacceptable. They should rectify your situation.

07-27-2009, 10:20 PM	#1
sysfailur Private First Class 5 Rep 114 Posts Drives: AW 135i Join Date: May 2009 Location: this cube iTrader: (1)	Crappy tint - what can I do? Cliff Notes: Full 40% Huper Optik tint - complete with hairs/fibers in the tint on the rear windshield and dried, delaminated tint on the driver and passenger side windows. Oh, and he bubbled the tint along the rear passenger window with his heat gun. This guy guarantees his work (ambiguously, via his website). The HO tint is also guaranteed. What the F can I do? EDIT: I wound up putting my foot down with this guy and had the tint reinstalled. He did a great job the second time around. Last edited by sysfailur; 01-24-2011 at 06:47 AM..
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07-27-2009, 10:53 PM	#2
SG Spiff Enlisted Member 1 Rep 42 Posts Drives: 09 135i Join Date: Jul 2009 Location: Palo Alto iTrader: (0)	That really sucks. I'd say money back or small claims court. Good luck.
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07-27-2009, 11:15 PM	#3
former Practical Idealist 12 Rep 408 Posts Drives: 2009 135i Coupe Join Date: Oct 2005 Location: Greater Los Angeles Area iTrader: (0)	If you charged the job on your credit card, call up and contest the charge with the credit card company. Tell them you attempted to resolve the issue with the vendor and he refused to honor his warranty or fix the problems. It won't get you the tint removed which will cost a few bucks or fix the damage to the seal, but at least you'll get some relief quickly. __________________ -f 2009 135 6MT Montego Blue Coupe, Sport, Prem, Cold, Nav, CA, iPod, Smartphone \| Euro Delivery on 10/25/2008 Last edited by former; 07-28-2009 at 08:01 PM..
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07-28-2009, 11:53 AM	#4
shawshank772 Major 126 Rep 1,158 Posts Drives: 08 135i and 16 M3 Join Date: Aug 2007 Location: Chicago iTrader: (1)	PICTURES!!! Please.
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06-11-2010, 09:19 AM	#5
eleven11 Lieutenant Colonel 544 Rep 1,575 Posts Drives: F31, G87 CS Join Date: Mar 2007 Location: Derby City iTrader: (0)	This is an old post, but thought I'd comment, nonetheless. I would contact Huper directly. They are very selective when it comes to who installs their product. I know HO is apparently much harder to install than most tints, but this is unacceptable. They should rectify your situation.
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